Catharsis Market FAQ

Registration is a simple one-step process. Access the market via Tor Browser using the official .onion URL, click the "Register" button, choose a unique username and strong password, and optionally add your PGP public key for enhanced security. No email or phone verification is required.

No, PGP is optional but highly recommended. While all communications are encrypted by default, using PGP adds an extra layer of security for sensitive information. You can browse and make purchases without PGP, but many vendors prefer customers who use it.

The official .onion URL is: http://catharacg5xdqwk45z3gep7lf6n7lt2penauxs5bwud2pqeejqjyf2yd.onion - Always verify this address through multiple trusted sources before accessing the market. Never trust clearnet mirrors or links from untrusted sources.

Catharsis Market accepts Bitcoin (BTC), Monero (XMR), and Litecoin (LTC). Monero is recommended for maximum privacy due to its built-in privacy features. All funds are held in secure multi-signature escrow until order completion.

Vendors have up to 3 days to confirm your order after payment. Most vendors confirm much faster, often within hours. Once confirmed, shipping typically takes up to 5 days depending on the vendor and shipping method.

Catharsis Market uses a multi-signature escrow system. Your payment is held securely until you confirm receipt of your order. This protects both buyers and vendors. If there's a dispute, market administrators can mediate and release funds accordingly.

Yes, you can track your order status through your account dashboard. Vendors may provide tracking information when available. You'll receive notifications when your order status changes (confirmed, shipped, delivered).

If there's an issue with your order, first try to resolve it directly with the vendor through the messaging system. If you cannot reach an agreement, you can open a formal dispute within the order page. Market administrators will review evidence from both parties and make a fair decision.

Established vendors from other marketplaces can use our one-click vendor registration feature. Simply provide verification of your previous vendor account, and we'll automatically import your listings and review history. New vendors will need to go through a standard verification process and may require a vendor bond.

Yes! Catharsis Market offers automatic listing and review imports for established vendors. During vendor registration, you can choose to import your product catalog and reputation history, saving you hours of manual work.

All transaction data is automatically deleted after 14 days. This includes order details, messages, and transaction records. This policy minimizes data exposure and protects your privacy.

Yes. All communications are encrypted end-to-end. The platform uses secure multi-signature wallets for cryptocurrency storage. We recommend using PGP encryption and following OPSEC best practices for maximum security. Visit our Security page for detailed guidelines.

Dead Drop is a contactless delivery method where the vendor hides the package in a predetermined location and provides you with coordinates or instructions to retrieve it. This eliminates the need for postal addresses and enhances privacy for both parties.

First, verify you're using the correct .onion URL. Make sure you're using Tor Browser (not a regular browser with Tor extension). Try refreshing the page or creating a new Tor circuit. If the problem persists, the market may be undergoing maintenance - check the forum for announcements.

Unfortunately, for security reasons, there is no password recovery option. This protects user anonymity but means you must keep your credentials secure. Write down your password and store it safely. Consider using a password manager designed for Tor environments.

Cryptocurrency deposits require network confirmations which can take time. Bitcoin typically needs 3 confirmations, while Monero requires 10. Check your transaction on a blockchain explorer. If the transaction is confirmed but still not showing, contact support with your transaction ID.

You can reach support through the built-in ticket system available after logging in. For general questions, visit our forum where community members and staff can assist. For security-related issues, use PGP-encrypted messages to administrators.

Yes! The integrated forum is accessible once you're logged in. The forum includes vendor announcements, market updates, community discussions, and harm reduction information. It's a great place to stay informed and connect with the community.